Resource kits, packages and guides

Capacity Building and Organisational Support

Online Good Practice Guides
Self directed good practice guides and organisational development modules for Management Support Online:
§ Developing Effective Governance
§ Developing and Managing Resources
§ Streamlining Systems
§ Developing and Monitoring Plans
§ Planning and Managing Staff
§ Improving Services and Activities
§ Organisational Culture and Accountability

Queensland Standards for Community Services
Online Guides and Templates for the 35 policy areas of the Queensland Standards for Community Services, accessed via Queensland Community Door, covering:
    § Accessibility of Services
    § Responding to individuals, families and communities
    § Participation and Choice
    § Confidentiality and Privacy
    § Feedback and Complaints
    § Protecting Safety and Wellbeing
    § Recruitment and Selection Processes for People Working in Services
    § Induction, Training and Development for people working in services
    § Employee and Volunteer Support
    § Organisational Alignment
    § Governance and Accountability

Governance and Management
Kits, packages and guides include:
§ Governance Development Modules (including pre and post assessment for individuals and boards and Committees of Management)
        Modules
    § Governance and the role of a board or management committee 
    § Governance delegations, monitoring and reporting 
    § Financial management for boards and management committees
    § Recruitment, induction and succession planning for boards and management committees
    § Governance performance review
    § Sustainability of the organisation
    § Organisational planning
    § Risk management
    § Ensuring legal compliance
    § Meeting governance standards

§ “It’s Your Business” (Adaptation of guide and resource manual)
§ Management Models and Guide for Management Restructure for Neighbourhood and Multipurpose Centres
§ Housing Associations Management Resource Kit
§ Change and Growth Management: Coordinators Professional Resource (CPR) Kit for Managers and Coordinators of Multi-purpose Neighbourhood Centres
§ Introduction to Financial Management

Capacity Building and Organisational Support
Kits, packages and guides include:
§ Strengthening Local Communities: A Guidebook
§ Good Practice Guides on Housing Management and Operations for Housing Associations
§ Women’s Legal Services Enhancement Project - Management, Operational and Administrative Resource Kit
§ National Skills Development Strategy for Indigenous Community Housing

Community Action
Kits, packages and guides include:
§ Out for Our Lives, Out for Action, Out for Justice: 3 Self-Directed Resource and Training Kits